What Tenants Say About Us
"We have all been particularly impressed with your service. This is in stark contrast to the service we received from another agent the previous year, which was quite frankly appalling". HR. Mother of tenant in 2018/19
“Thank you for your time. This was our first positive viewing and the first one where the person showing us around wasn’t late!” Prospective Tenant Nov 2018
"I am really comfortable in this house and really happy. It feels like home though it is far from home" Overseas Tenant 2018/19
"Thank you for looking after us. I think 'A' had a good year. Great student house. Bit posher than when I was 19 years old" Parent of tenant who left in July 2018
"I love my room. Even more beautiful than expected. Thank you" Overseas Tenant 2018/19
"Thank you very much for providing an excellent Check-In. You have provided really good accommodation and plenty of furniture. It's excellent and you have been fantastic" Parent of tenant. Mrs. H 2018/19
"Thank you for being so helpful with my tenancy and so kind" Overseas Tenant, MF 2018/19
"Thank you for getting our (maintenance) issue sorted so quickly!" PB, 2017/18
I was very impressed with the quick turnaround of the issue. If only all landlords could be like that! Parent of Tenant LM 2016/17
Just want to say thank you very much for everything you have done over the last year for the house. Had a great time in the house and didnt want to leave. NM 2015/16
Can we stay with you again please next year, its been a good 2 years already in a great house. AP 2015/16 & 2016/17
Thank you for all your help over the last 2 years we've rented with you. JL
I've spoken to my housemates and we are very keen to stay on with you next year. We are pleased with the house and it has exceeded our expectations and we were wondering if we can have it for another year.' JP
Our stay with you was nothing but pleasant and you took care of us and were always fair.' CW Tenant
Thanks to Fuse for being excellent Landlords for my 3 years at Portsmouth.'
Many thanks for the 3 years with fuse properties. It has been a pleasure.'
'Thank you for being great landlords and for giving us a great house for the last 2 '
'Over the past two years you guys support has been amazing.'
'Thanks for everything over the last year!'
'Thank you ever so much for your help, will definitely recommend your services to my friends'
'Will get back to you as I don't want to go with anyone but you guys :) - really enjoyed the last 2 years with you and the house is BRILLIANT!!'
'It's so nice to know that if we have a problem, it gets sorted out so quickly. We know some of our other friends with other Landlords where the problems never get seen to. We're hoping to stay on with you (Fuse) again for our final year at university'
'Given all of the bad publicity agencies have in Portsmouth, this year has been a pleasant surprise and it has been great to work with you. Please let me know if you have any feedback forms or a website forum in which I can leave a positive review for you! :)'
Fuse Properties accommodation in Portsmouth (for Portsmouth University students) has been accredited by Rent it Right, a Portsmouth City Council initiative.
''Thank you for being a very good landlord for the last two years'
'Had a really great experience with your company and want to come back to you following our placement year... can you find us something please?!'
'Thank you for everything you have done this year'
'We would also be very happy to work with you again as we can be sure of a quality service with nice people at the helm. Thank you for helping us to find our flat so glad it is with you.'
'The (new appliance) arrived this morning, within a matter of days of us reporting a fault. Thank you for your swift response on this matter.'
'Thank you for being quick with repairing the (appliance) and on replacing the (new appliance). We are trying them out tonight.'
'Thank you for making sure that the move in went so smoothly for us today! The house is brilliant and we are all settling in really well!'
'I would also like to take this opportunity to thank you & Sanjay for all the help you've been to me when I've had any problems or issues. You both made it a lot less stressful than it could have been during my final year, which I am very grateful for and I believe is testament to your professionalism as a business.'
'We thought Fuse were fantastic - expect a high standard, but were always there if we had queries and helped sort out Rebecca's room, with extra heating, curtains and a temperature gauge. Also THANKS for the fence - made such a difference to us. Maintenance was managed very quickly and with no mess. We would all rent with you again - knowing the trouble some people have with their landlords. We would recommend you. Nice people, easy to get along with, helpful. Thank you!'
'You have been the best landlord I've had thus far.'
'The company is a well organised company, with a strong set of policies in place. Exactly how I would want to set up a rental company if I was ever to do so (which I would like to do!. Overall happy with contractors that they use. We would definitely recommend them to anyone as they have good properties and they are good quality. We have really enjoyed our 2 years. You have good policies in place! Thank you once again, and I hope the business continues to succeed for you both.'
'May I also say thank you, we have had no problems what so ever so far and have really enjoyed being in this flat. It seems that we are the only ones out of our group of frends that actually have had no problems and can actually contact you, our landlords, without any complications or delays. We are always getting comments about how nice this place is and how trouble free it is! So thank you and everyone at Fuse for providing us with your service!'
'Comment from tenant who contacted us in morning about a maintenance issue and Fuse attended to within an hour:-It's fixed already!:) Thank you very much for sorting it out so quickly.'
'We would like to stay with fuse as we have found you to be great landlords and very reliable.'
'We are really excited about (property)! Thank you for all your help and it a pleasure working with Fuse!'
'Thank you for your patience, and we would also like to say how impressed we have been with how efficient and speedy you have been with trying to help our situation, thank you ever so much.'
'Thank you for everything this year Jasma!'
'Thanks for being great landlords'
'Just thought I'd say thank you for the past two years! We have all been really happy with the service you provided us. I would recommend you as Landlords. Thank you for being quick in responding to us when we've had problems! Good luck in the future'.
'We both really enjoyed living in the flat this year, and are very sad to be leaving Portsmouth, but wanted to say thank you for being such great landlords!!'
'Thank you for your kind message. It has been nice to live in your properties'.
'We have enjoyed being tenants for the past year and for some of us for the past two years.'
'I would just like to thank yourself and all of the fuse properties team for making myself and Alex's final year within Portsmouth university a comfortable one. With the stresses of final year dissertations and exams, it was nice to know that we had an efficient and supporting landlord behind us with any household queries that may have arisen. I hope you have a great year this year with all of your tenants and I hope that perhaps sometime in the future we shall rent from yourselves again.'
'I would like to take this opportunity to say that I am very impressed with the personal yet professional manner in which you do business.'
'As I won't be at the check out, I just wanted to take this time to thank you for all your help over the past 2 years and it has been a pleasure to rent and work with you (Jasma, Sanjay and Laura).'
'It would have been nice to work with you guys again as it has been great working with you the past two years. If anything does come up, then that would be awesome.'
'It's good to work with a landlord that is a pleasure to work with'!
'Reliable, helpful and honest'!
'You were recommended to us by one of our friends who has taken a house with you. We want to work with you because you seem to get to know all the tenants, who they are and even which rooms they are in! That gave us the confidence that we should go with you'.
'We know where we stand with you!'
'Even the university has said that you are one of the better landlords and that's helped us to make the decision to go with you!'
'You seem to be much more human than other landlords, friendly and yet professional.'
'Thanks for being so understanding, you really are the best landlord!!'!
'Thanks for being so helpful in trying to find us a house for next year'.
'I'm on my year out next year but will coming back to Fuse when I come back to Uni.'
'I have found Fuse Properties to be a very professional and courteous company to deal with. From the first, their information provided, either by phone or letter, was clear and detailed regarding their responsibilities towards their property and also their expectations from the boys in return'.
'Thank you for your openness and frankness when showing us around. It really helped us decide that you would be the people that we would want to work with'.
'Wow! I called for the boiler to be attended to and you were there within minutes! That's great service.'
'Thank you for getting our boiler sorted out so promptly. It really does make a difference and your helpfulness is appreciated.'
'Thanks for being a helpful Landlord'.
'We will miss the reliability (of getting odd jobs & repairs done).'
SM, tenant for 2 years 2006-7-8
'Having been with another Landlord for a year, I am relieved to be coming back to Fuse. My current Landlord is unreliable and I can never get hold of him. I was with Fuse for 2 years before and now I know why I should not have moved away from them. You know where you are with them, the properties are great and the management is excellent.'
'We want to stay with Fuse because we know what we are getting - reliability & good quality! I moved out of a Fuse house and into another Landlord's house - it was grotty and you could never get hold of the landlord. Now I'm staying on with Fuse for a further year and I know I have nothing to worry about.'
'They do what they say on the tin!'
'Even when they can't attend imminently, at least they let you know and that is half the battle with Landlord's - getting hold of them!'